About us


'Florentine Artisans are the Fifth Element'

—Pope Boniface VIII ca. 1299 AD

‘It is easy to see why gift took on the implication of power. Charming people of beautiful form, people of tact and artful speech, people with generous, benevolent, and helpful personalities are people of influence—and influence is power.’

Florentine Artisans have been known as the best in the world for over a thousand years • Our network offers a closed cycle for a lifelong luxury experience following a circular economy model of made-to-order and traceability.

We are a group of young Florentine professionals from the interconnected fields of fashion, architecture, art history, and design. Our goal is to create a growing range of gift objects. Not only outstanding for quality but also for their unique history.

As such, we offer lifetime assistance, repairs, restorations, and much more through the 'Bottega Fiorentina' section.



Florence5 Gift items: Each handmade. Each personalisable. Each unique.

 

—Expertly Vetted Master Artisans

We work to ensure that each of our Master Artisans adheres to strict standards for service and quality, which enables us to maintain the integrity of our listings.

—Confidence at Checkout

We accept multiple payment options for your convenience and provide comprehensive fraud protection and prevention.

—Price-Match Guarantee

If you find that one of our Master Artisans has listed the same item for a lower price elsewhere, we’ll match it.

  • The Price-Match Guarantee applies to advertised list prices by the same seller for the same item.
  • To qualify for our Price-Match Guarantee, contact our Customer Support team with a copy of the lower advertised list price within 7 calendar days of purchasing.
  • For more information on our Price-Match Guarantee Contact Us

—Exceptional Support

Our dedicated specialists from Florence will answer your questions and assist with any order-related needs. Get in touch, through email, whatsapp, skype or phone. To schedule a call, please write on Contact Us

—Worry-Free Cancellations

You have a 24-hour grace period in which to reconsider your purchase, with no questions asked and no fees charged. Just write an email. If you are a buyer from the European Union, local laws apply. 

—Buyer Protection

If your item arrives not as described, we’ll work with you and the seller to make it right. For more information on our Buyer Protection Contact Us

—Insured Global Delivery

We have partnered with the best shipping providers to offer fully insured delivery, almost anywhere in the world.